OEM&Lieferant Ausgabe 1/2019

translation tool automatically generates bill- ing data for the individual languages so that the translator can see a complete overview of his current projects on the homepage and his project-specific delivery deadlines are displayed with the respective translation status. When translating display texts, it should be noted that only a limited number of pixels are available on the display. Here, every pixel counts, so that the complete text is shown on the display as desired. For this reason, auto- matic pixel length calculations and the visual display are important components of the translation process for the translator. But it is also important to change settings quickly and easily, such as adding new languages, acti- vating alternative text markups, and changing permissions for specific projects. To make it possible for several translators to simultaneously work on a translation project, ServiceXpert implemented a bidirectional communication channel. The server recog- nises changes made by one translator and distributes them to all other translators who are also working on the project. Manual re- loading of a page by the translator is no longer necessary, as the changes made by other col- leagues are automatically displayed to him. To simplify communication within a project team, the project administrator can send important information as a message to all translators as- signed to the project. For the translation of the display texts into Arabic, a bidirectional algorithm is used to put the characters in the correct sequence. Two views are displayed to the translators. On the one hand the translation viewand on the other hand the display view. The new development of the Miele translation tool by ServiceXpert engineerswas carried out with a view to integrating it into Miele‘s exist- ing IT infrastructure. In addition to redesigning and refactoring the functions of the existing translation tool, Miele wanted to develop new, more comprehensive functions, such as the presentation of the translation in a hierarchi- cal tree structure, a cost accounting tool, etc. The following service packages were pro- cessed in the course of the project: ›  Preparation of the technical concept for the development of the translation tool ›  The development of the translation tool as an online application system ›  The development of import and export in- terfaces ›  Integration of the translation tool into Miele‘s existing IT infrastructure ›  Support for the introduction of the transla- tion tool in Miele‘s IT operation The Miele translation tool has been developed on the basis of theMicrosoft ® .NET framework using C# on the server side and Angular on the client side. By redesigning the tool, future-proof pro- gramming techniques, a corporate design of the application and increased user-friendliness were achieved. ServiceXpert GmbH www.servicexpert.de Website Sven Drews Project Manager System Development Digital BusinessCard